What is the delivery charge, and how long does delivery take?
The delivery charge is $4, and delivery takes 2 to 4 working days.
What is the return and exchange policy?
Returns are accepted within 7 days of receiving an order, provided the product remains unused and sealed, in exchange for store credit. Please contact us via email at support@limezcare.com with "RETURN" in the email subject line.
We offer exchanges for unused and sealed items within 7 days of receiving an order. Please contact us via email at support@limezcare.com with "EXCHANGE" in the email subject line.
Please be aware that you may be responsible for return or exchange expenses.
How do I know that your products are authentic?
We take pride in offering only authentic products sourced directly from the exclusive agents of the brands we carry. If you have any concerns or would like further verification, please don't hesitate to contact us. We'll gladly provide you with information about the exclusive agents for the brands we represent, allowing you to reach out to them directly for confirmation of authenticity.